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title: "Marketplace Deployments"
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# Troubleshooting Marketplace Deployments

The E2E Marketplace lets you launch third-party applications, VM images, containers, and SaaS offerings directly onto E2E Cloud. Most issues with marketplace deployments fall into login, browse/filter, or post-launch application configuration. This guide covers each.

## Logging in to the Marketplace

If you cannot reach the marketplace or the login fails:

- The marketplace is at: [https://marketplace.e2enetworks.com/](https://marketplace.e2enetworks.com/)
- Login uses the same E2E MyAccount identity. Supported methods:
  - **Google**
  - **GitHub**
  - **E2E account credentials**
  - **Sign up** for a new account
- A successful login in MyAccount automatically signs you into the marketplace too. If the marketplace shows you as logged out, refresh after signing in to MyAccount.
- For account creation and recovery, see [Sign Up](https://docs.e2enetworks.com/docs/myaccount/GettingStarted/) and [Sign In](https://docs.e2enetworks.com/docs/myaccount/GettingStarted/sign_in/).

## Common Issues

| Issue                                | What to do                                                                                                                                                                      |
| ------------------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Cannot find a marketplace product    | Use the **Search** bar or apply the **Solution Type** filter — products are categorized by VM Image, Helm Chart, SaaS, AI Application, or Software License.                     |
| **Launch Node** does nothing         | You must be logged in. Sign in via the MyAccount portal and retry.                                                                                                              |
| Image details page is incomplete     | Some images expose only the Overview tab; technical details live under **Additional Information**. If a field you need is genuinely missing, contact the vendor or E2E support. |
| Wrong region or plan during launch   | The **Launch Node** action redirects to the standard node creation flow. Pick the correct **Category**, **Instance Type**, **Plan**, and **Region** before clicking Launch.     |
| Marketplace image fails to provision | Treat this as a normal node provisioning failure — open the node, check its state, and follow [Node Management Actions Troubleshooting](./manage-actions.md).                   |

## Launching a Marketplace Image as a Node

The full flow from marketplace to running node:

1. Open the marketplace and **Login**.
2. Use **Search** or apply **Solution Type** filters to find a product.
3. Click **View Details** on the image.
4. Review the **Overview** and **Additional Information**.
5. Click **Launch Node** — you are redirected to the node creation flow with the image pre-selected.
6. Choose the **Category**, **Instance Type**, **Plan**, and **Pricing model**.
7. Configure **Network Settings & Security** — VPC, reserved IPs, security groups, SSH keys, BitNinja, IPv6, encryption.
8. Configure **Backup & Storage**.
9. Click **Launch Node**. Provisioning takes a few minutes; you are redirected to the **Manage Node** page when it completes.

If launch fails, open the node entry and follow [Node Management Actions](./manage-actions.md) for state-specific next steps.

## WordPress Deployment

WordPress is one of the most-used marketplace images. The WordPress install on E2E ships with optimized performance, security hardening, and essential plugins for immediate use. For application-level issues:

- **Securing your site with HTTPS** — see the official [WordPress HTTPS guide](https://developer.wordpress.org/advanced-administration/security/https/).
- **Import / export / backup data** — see the official [WordPress Import and Export documentation](https://learn.wordpress.org/tutorial/tools-import-and-export/).
- **Common WordPress issues (plugin conflicts, login problems, white screen, slow admin)** — see the official [WordPress Troubleshooting guide](https://wordpress.com/support/category/troubleshooting/).

If the node itself is unreachable (not WordPress, but the underlying node), follow:

- [Node Not Accessible](./node-not-accessible.md)
- [Site Down Troubleshooting](./site-down.md)

## Related Resources

- [E2E Marketplace](https://marketplace.e2enetworks.com/)
- [Marketplace Overview](/docs/myaccount/node/getting-started/launch-marketplace-node/)
- [Marketplace Node Creation](/docs/myaccount/node/getting-started/launch-marketplace-node)
- [Sign Up](https://docs.e2enetworks.com/docs/myaccount/GettingStarted/)
- [Sign In](https://docs.e2enetworks.com/docs/myaccount/GettingStarted/sign_in/)

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