---
title: "Claim a TDS refund"
description: "Upload your Form 16A in MyAccount each quarter to release the infra credits withheld for TDS, or to have the TDS on an invoice refunded to your bank account."
content_type: "how-to"
product: "billing"
platform: "MyAccount"
url: "/myaccount/billing/how-to/claim-a-tds-refund/"
topic: ["pay"]
---

# Claim a TDS refund

Claim back the TDS you deducted: as released credits on a prepaid account, or as a bank refund on a
postpaid one. TDS applies to Indian accounts. E2E sets the TDS rate for your account.

On a prepaid account with TDS enabled, every purchase on **Pay Now** shows **Infra credits
withheld**: you pay for more credits than land on your balance, and the difference waits for
your certificate. On a postpaid account you pay each invoice less TDS and upload the signed
certificate for the quarter. Until it is accepted, the deducted amount counts as unpaid on your
account, and a certificate that stays missing can lead to the services being suspended.

## Before you begin

Make sure that you have:

- Your Form 16A for the quarter, as a PDF that is signed and has no password.
- On a postpaid account, a cancelled cheque of the bank account for the refund, as a JPEG,
  JPG, or PNG up to 1 MB, and the account's number, holder name, bank, type, and IFSC.

Upload each quarter's certificate within the statutory deadline for that quarter.

## Upload the certificate

1. Open **Billing > TDS**. It opens on **Submit TDS Certificate**.
2. Click **Upload TDS Certificate**.
3. Choose the PDF, then the **Financial Year** and **Quarter** it covers, and click
   **Submit**.

The certificate joins the list with **Date (IST)**, **File Name**, **Financial Year**,
**Quarter**, **Status**, and **Amount Refunded**. While its status is **Verification pending**
you can delete it from **Action** and upload the right file; after review it can no longer be
deleted. You are emailed when the review completes, with the status **Verification Complete**
or **Verification Fail**.

## Add a bank account for the refund

These steps are for a postpaid account. On a prepaid account the withheld credits are released
to your balance and no bank account is needed.

1. Click **Manage Bank Account**, then **Add Bank Account**.
2. Upload the cancelled cheque, and enter the **Account Holder Name**, **Bank Account
   Number**, **Bank Name**, **Account Type** (**Current** or **Saving**), and **IFSC Code** as
   they appear on the cheque.
3. Click **Submit**.

The account is listed with the status **Pending** until the finance team approves it, then
**Approved**, with **Is Active** showing which account receives refunds. One account is active
at a time.

## When the refund lands

On a prepaid account, **Amount Refunded** on the certificate's row shows the credits released,
and they appear on **Billing > Account Statement > TDS Details** and on your balance. On a
postpaid account, the amount reaches the active bank account, and the row shows it.

For how TDS shows on a purchase, see
[Buy infra credits](/myaccount/billing/how-to/buy-infra-credits/). For E2E's own 206AB
declaration, which lets you deduct at the normal rate, see
[Download compliance documents](/myaccount/billing/how-to/download-compliance-documents/).
If an upload is refused, see
[Troubleshooting Billing](/myaccount/billing/troubleshooting/billing/#a-tds-certificate-or-cheque-will-not-upload).