--- title: "Event Monitoring FAQ" description: "Short answers about E2E Event Monitoring, what it watches, how thresholds and severity work, who gets alerts, alert groups, and the Monitoring Dashboard." content_type: "faq" product: "monitoring" platform: "MyAccount" url: "/myaccount/monitoring/faq/" --- # Event Monitoring FAQ For help with a message in MyAccount, or with alert emails or WhatsApp alerts that do not arrive, see [Troubleshooting Event Monitoring](/myaccount/monitoring/troubleshooting/monitoring/). ## What Event Monitoring covers ### Which resources can Event Monitoring watch? Nodes, load balancers, DBaaS instances, and the nodes of Kubernetes clusters. Each service has its own list of triggers. A node offers **Processor Load**, **Consumed Memory**, **Free Disk Space**, **Volume Read Ops**, and **Volume Write Ops**. A DBaaS instance has its own, such as **Slow Query Rate** and **Query per second**. See [Create an alert](/myaccount/monitoring/how-to/create-an-alert/). ### Is Event Monitoring charged? No. Alerts, alert groups, and the **Monitoring Dashboard** are free. ### Are my alerts the same in Delhi and Chennai? No. Alerts, alert groups, and dashboard problems belong to one project and one region. Event Monitoring shows those of the project and region selected in MyAccount, so switch the region to see the other region's alerts. An alert chooses its alert groups from its own project. See [Event Monitoring](/myaccount/monitoring/). ## Alerts ### Where do I see the alerts I have set? On **Manage Alerts**. Open **Event Monitoring** in the side menu, then click **Manage Alerts** on the **Monitoring Dashboard**. The dashboard itself lists problems, the alert conditions currently open on your resources. See [Alerts and problems](/myaccount/monitoring/concepts/alerts-and-problems/). ### Can one alert watch several resources? Yes. One alert can cover several running resources of one service, and **All** picks every one of them. It stays one row on **Manage Alerts**. To watch two services, such as nodes and load balancers, create an alert for each. See [Create an alert](/myaccount/monitoring/how-to/create-an-alert/). ### How does a Processor Load threshold work? The threshold is a percentage of the resource's vCPUs. The alert fires when the five-minute load average stays above that share of the vCPU count for five minutes. On a node with four vCPUs, a threshold of 80% means a load average of 3.2. A DBaaS instance's **CPU Load Average** works the same way on the one-minute load average. See [Create an alert](/myaccount/monitoring/how-to/create-an-alert/). ### How do I get an alert when a disk is nearly full? Create a **Free Disk Space** alert with **Less than** as the operator. The alert compares the share of the disk that is free. A threshold of 10 fires when less than 10% of the disk is free. With one node selected, the **Volume** field also offers its attached volumes. Before you choose an attached volume, mount it on the node and turn on its monitoring. See [Create an alert](/myaccount/monitoring/how-to/create-an-alert/). ### What does severity change? Severity is the label the problem carries, from **Not classified** through **Information**, **Warning**, **Average**, and **High** to **Disaster**. The trigger, operator, and threshold alone decide when the alert fires. A new alert starts at **High**. The **Monitoring Dashboard** counts problems by severity. The **Monitoring Alerts** card on the MyAccount dashboard shows **High** and **Disaster** as **HIGH**, **Average** as **MEDIUM**, and **Information** and **Warning** as **LOW**. See [Read the monitoring dashboard](/myaccount/monitoring/how-to/read-the-monitoring-dashboard/). ### Where do I create a Webcheck alert? On a node's own **Alerts** tab, the only alert form that offers Webcheck. A Webcheck fires when the address you give does not answer with HTTP status 200. It also fires when the page does not contain the text you expect. A node can have up to five Webcheck alerts. See [Set up alerts on a node](/myaccount/node/how-to/set-up-alerts-on-a-node/). ### Why do my resources have alerts I never created? E2E adds default alerts when monitoring is set up on a new node, load balancer, DBaaS instance, or Kubernetes node. They notify the project's default alert group, which starts with the account owner as its only member. They are listed on **Manage Alerts** next to your own, so you can edit, pause, or delete them there. To send the default alerts to others as well, edit those alerts and add your own alert group under **Alert Group(s)**. Alerts created on a resource's own **Alerts** tab are listed on **Manage Alerts** too. A DBaaS instance comes with a helper machine whose name ends in **-maxscale**. The helper machine's default alerts are listed on **Manage Alerts** as node alerts, though it is not in your nodes list. See [Alerts and problems](/myaccount/monitoring/concepts/alerts-and-problems/). ### What happens to an alert when I delete a node? The node is removed from the alert, and the alert keeps watching any other resources it covers. The same happens when you delete a load balancer. An alert left with no resources disappears from **Manage Alerts**. See [Edit, pause, or delete an alert](/myaccount/monitoring/how-to/edit-pause-or-delete-an-alert/). ### Does pausing an alert stop the check? No. Pausing stops the alert's notifications until you resume it, and the check goes on. See [Edit, pause, or delete an alert](/myaccount/monitoring/how-to/edit-pause-or-delete-an-alert/#pause-or-resume-an-alert). ### Do I get a notification when a problem clears? No. Each problem sends one notification, when it starts. To see which problems are still open, check the **Monitoring Dashboard**. See [Read the monitoring dashboard](/myaccount/monitoring/how-to/read-the-monitoring-dashboard/). ## Alert groups and notifications ### Who receives an alert? Every member of each alert group linked to the alert. Each member gets an email at the address they sign in to MyAccount with. See [Manage alert groups](/myaccount/monitoring/how-to/manage-alert-groups/). ### Can I get alerts on WhatsApp? Yes, on the account owner's phone number, for every alert that notifies a group the owner belongs to. One switch in **General Settings** turns it on for the whole account, and email goes out either way. See [How alerts reach people](/myaccount/monitoring/concepts/alerts-and-problems/#how-alerts-reach-people). ### Are alert groups the same as IAM user groups? No. An alert group is a named list of MyAccount users that alerts notify. You make one under **Manage Alert Groups** or from any alert form, and you change and delete it under **Manage Alert Groups**. IAM's user groups grant access to resources and live in a separate list. See [Alert groups](/myaccount/monitoring/concepts/alerts-and-problems/#alert-groups). ### Can I add an email address that is not a MyAccount user? No. To send notifications to someone new, invite them to your account and the project. Once they have accepted their invitation, add them to the group. For who can be added, see [Manage alert groups](/myaccount/monitoring/how-to/manage-alert-groups/#who-you-can-add). ## The Monitoring Dashboard ### How far back can I look on the dashboard? Up to 30 days, with the **30 Days** period or a **Custom** range. See [Read the monitoring dashboard](/myaccount/monitoring/how-to/read-the-monitoring-dashboard/). ### Which port does monitoring use on my node? Port 10050. E2E's monitoring server connects to the node's first private IP address on that port, and a node it cannot reach has blank graphs. See [Troubleshooting node monitoring and encryption](/myaccount/node/troubleshooting/monitoring-and-encryption/).