--- title: "Node FAQ" description: "Quick answers about node families, billing, connecting, images, and moving a node to another project, each linking to the full procedure." content_type: "faq" product: "node" platform: "MyAccount" url: "/myaccount/node/faq/" --- # Node FAQ ## Is a node the same thing as a VM or an instance? Yes, a node is the virtual machine you create and manage from MyAccount. "VM," "instance," and "cloud server" all describe the same thing here. A TIR Instance is a different product, in TIR rather than MyAccount. See [What is a node?](/myaccount/node/concepts/what-is-a-node/) for the full comparison. ## Which node family should I pick? **E1** suits development and testing. **C3** suits CPU-intensive work like web servers and batch processing. **M3** suits memory-heavy jobs like in-memory databases and caching. **GDC** and **GDC3** suit GPU work like deep learning and LLM inference. See [Node families](/myaccount/node/concepts/node-families/) for the full comparison and what each one costs to run. ## Can I rename a node after I create it? Yes, through the API. In MyAccount, you label the node with tags from the node list instead. See [Rename a node](/myaccount/node/how-to/rename-a-node/) for both. ## Does powering off a node stop billing? No. Billing continues until the node is deleted, or for E1-series nodes, until it is **Stopped** rather than **Powered off**. See [Power off and start a node](/myaccount/node/how-to/power-off-and-start-a-node/) and [Stop a node](/myaccount/node/how-to/stop-a-node/). ## What is the difference between a saved image and a snapshot? A saved image is a reusable template you can launch new nodes from. A snapshot saves this node as it is before a risky change. To use it, save it as an image and launch a node from that image. See [Saved images and snapshots](/myaccount/node/concepts/images-and-snapshots/). ## What happens to my files if I reinstall a node? Reinstalling replaces the node's operating system and deletes everything on it, including any licensed software. Save an image or a snapshot first if you want to keep anything. See [Reinstall a node](/myaccount/node/how-to/reinstall-a-node/). ## Does an E1 committed plan include root storage? No. A committed plan on an E1-series node covers the node's compute only. Root storage is billed separately, by the minute, and you can increase it at any time. See [Committed nodes](/myaccount/node/concepts/committed-nodes/) and [Increase a node's root storage](/myaccount/node/how-to/increase-root-storage/). ## Can I delete a committed node before its term ends? Yes. You have already paid for the term either way, so deleting early leaves what you paid unchanged. See [Committed nodes](/myaccount/node/concepts/committed-nodes/). ## I forgot my node's password. How do I get back in? For a Linux node, recovery mode boots it from a rescue disk so you can reset the password yourself. For a Windows node, change the password from its Security tab in the portal instead. See [Enable recovery mode](/myaccount/node/how-to/enable-recovery-mode/) and [Change a node's password](/myaccount/node/how-to/change-the-node-password/). ## Can I upgrade a node's plan without losing what is on it? Yes. Upgrading a node's plan gives it more vCPU and RAM, and on any family except E1-series a bigger disk when the new plan has one; everything stored on the node stays. The node needs to be **Powered off** first. See [Upgrade a node's plan](/myaccount/node/how-to/upgrade-node-plan/). ## Can I move a node to another project? Yes. **Move To Another Project** moves a node, GPU nodes included, to another project in the same account. Saved images, volumes, reserved IPs, DBaaS instances, and parameter groups can move on their own too. Other resources, such as a load balancer, a Kubernetes cluster, an SFS, a VPC, or a bucket, stay in their project. See [Move a node to another project](/myaccount/node/how-to/move-a-node-to-another-project/). ## Can I move a node to another account? No. **Move To Another Project** moves a node, or any other resource, only between projects of the same account. ## What moves with a node? The reserved IPs and volumes attached to the node move with it, together with the saved images taken from it and its CDP backups and snapshots. A committed node keeps its committed plan, and so does a committed volume attached to it. See [Move a node to another project](/myaccount/node/how-to/move-a-node-to-another-project/). ## Who can move a node to another project? The account owner can, and so can a user with the **Admin** or **Project Lead** role in the node's project. The same roles apply to every resource that can move. A user with the **Member**, **Billing**, **Billing + Member**, or **Viewer** role does not see **Move To Another Project**, whatever their policy set allows. See [Choose a role for a user](/myaccount/account/how-to/choose-a-role-for-a-user/). ## Does someone have to approve a move to another project? No. The node moves as soon as you click **Transfer**. There is no request to approve, no one-time password to enter, and nobody in the target project has to accept it. No email or notification is sent about the move either. ## Does a node keep its IP addresses and data when it moves? Yes. The node stays in the same region with the same plan and data, and it keeps its IP addresses. The move does not restart it. Besides the project, the only thing that changes is the node's security group; see [What happens to a node's security group when it moves?](#what-happens-to-a-nodes-security-group-when-it-moves) ## What happens to a node's security group when it moves? The node gets the target project's default security group for its region, and the security group it had in the old project is removed. A node with more than one security group cannot move, so detach all but one of the node's security groups first. See [Move a node to another project](/myaccount/node/how-to/move-a-node-to-another-project/). ## Where is the node after I move it? It is in the target project. Switch to that project from the header to see and manage it. See [Create a project](/myaccount/account/how-to/create-a-project/#switch-to-the-project). ## Can I undo a move to another project? No. A finished move cannot be cancelled or undone. To return the node, or any other resource you moved, use **Move To Another Project** again to move it back to the project it came from. ## Where can I see a record of past moves? The audit log of both projects records each move of a node, volume, reserved IP, or DBaaS instance. MyAccount keeps no other list of moves. See [Read the audit log](/myaccount/account/how-to/read-the-audit-log/). ## Does moving a node to another project change my bill? No. Nothing is charged for the move itself, and the node stays on the same account. It is billed as before: at its plan's rate, or on its committed plan. The same holds for every resource you move. For prices, see [E2E's pricing page](https://www.e2enetworks.com/pricing). ## Are Delhi and Chennai the only regions? Yes. MyAccount GPU nodes are available only in Delhi, and Chennai accounts create CPU and Marketplace nodes; [TIR](/tir/) runs GPU instances in Chennai as well. Mumbai is retired. ## Why can't I create nodes in the Delhi region? New accounts create CPU nodes in Chennai by default. In Delhi, the C3, M3, SDC3 and E1 families, including their Windows plans, are not open to them. If your work needs Delhi for a specific reason, raise a support ticket that explains why. Support can then enable Delhi for your account. See [Raise a support ticket](/myaccount/account/how-to/raise-a-support-ticket/). ## What is a node on the older Xen hypervisor? A hypervisor is the software that runs virtual machines on a physical server. Some older nodes still run on Xen, the hypervisor E2E used before its current one. Those nodes run as usual, and a few newer features run only on the current hypervisor: **Save Image**, **Reinstall Node**, Accidental Protection, recovery mode, Security Compliance, and Access Console. The task pages for those features say where this applies. ## What are spot nodes and FortiGate firewall nodes? Two kinds of node work a little differently from the rest. A spot node is priced for spare capacity, and E2E reclaims it when that capacity is needed. A FortiGate node is a virtual firewall built from Fortinet's FortiGate image. A few features, such as saving an image or recovery mode, are not offered on one or both; each task page says where.