---
title: "Create a Sales ticket"
description: "Raise a Sales ticket for new requirements, upgrades, and commercial discussions, or contact the Sales team directly."
content_type: "how-to"
product: "tir-support"
platform: "TIR"
url: "/tir/tir-support/how-to/create-a-sales-ticket/"
topic: ["tickets"]
---

# Create a Sales ticket

Raise a Sales ticket for a new requirement, an upgrade, or a commercial discussion.

## Before you begin

Open a TIR project. **Support** is in its side menu.

## Create the ticket

1. In the side menu, select **Support**, then select **Create Ticket**.
2. Under **Ticket Category**, choose **Sales**. If you prefer to contact the team directly, **Contact our Sales Team** shows the Sales email address, sales@e2enetworks.com, and the Sales phone number, +91-11-4084-4965.
3. Enter a **Subject** and a **Description**.
4. (Optional) Add **Attachments**.
5. (Optional) Add people to **CC**.
6. Select **Submit Ticket**.

The Sales form leaves out **Severity Level**, **Service**, and **Resource**. The limits for **Subject**, **Description**, and **Attachments** are the same as in [Create a support ticket](/tir/tir-support/how-to/create-a-support-ticket/).

To follow the ticket, see [Find your tickets](/tir/tir-support/how-to/find-your-tickets/).