TDS Refund- How to claim TDS Refunds?

TDS Refund

With regards to Invoice payment, customers need to pay (using any payment option) the full invoice amount to E2E networks limited (“E2E”), but you may be required to pay TDS (as per applicable rate) to the government as per the Income-tax act. Once you have provided a signed TDS certificate from the government as evidence of payment, E2E will refund the TDS amount based on the TDS certificate directly to your bank account.

As an example, let’s say the basic value of services charged is INR 100 and then 18% GST will be levied on the basic value and your total invoice value will be INR118, so you’ll pay INR 118 in total against invoice to E2E. Please note that you are responsible for paying the TDS by applicable TDS rate as per Income TAX act directly to the government. Let’s say TDS rate is 1.5% hence TDS amount will be 1.5% of INR 100 i.e. INR 1.5.. E2E will refund INR 1.5 of TDS directly to your bank account, once the valid signed TDS certificate is submitted with us.

For claiming the TDS refund, customers need to upload the signed TDS certificates via E2E MyAccount and enter their respective bank details along with a cancelled cheque copy on which TDS refund is sought.

Kindly note that TDS certificates are required to be uploaded for every quarter. Certificates for quarters ending in June, September, December, and March need to be uploaded by 20th August, 20th November, 20th February, and 20th June respectively. Once the TDS certificate is uploaded, the E2E team will review and refund the TDS amount subject to TDS certificate/bank account details being approved by the E2E team.

No TDS certificates for the previous financial year will be accepted if uploaded after 30th June of the current financial year. For example, all certificates for the fiscal year 2019-20 should be uploaded no later than 30th June 2020. The TDS refund is possible only for Indian customers.


that the information is provided as general information, and does not constitute tax, legal, or other professional advice, and must not be used as such. Please consult your tax advisor if you have any questions regarding the above.

Claim a TDS Amount

Logging into E2E Networks ‘MyAccount’

Please go to ‘MyAccount’ and log in using your credentials set up at the time of creating and activating the E2E Networks ‘MyAccount’.

Submitting the TDS Certificates (Form-16A)

Go to the “Submit TDS certificate” tab. Here, you can submit the TDS certificate (Form-16A), to claim the TDS refund. Our finance team will review your submitted TDS certificate (Form-16A) and will release the refund into your specified bank account.


Click on the ‘Upload TDS certificate’ to upload a TDS certificate.


Upload a TDS certificate (Form-16A) window will open, you need to select the TDS certificate (Form-16A) file. Please ensure that the file you are trying to upload will satisfy the below conditions for successful upload and verification:

  1. Must be in PDF format

  2. Must be signed and stamped, not necessarily digitally signed

  3. Should not have any password protection

  • Select the appropriate “Financial Year and Quarter” for your TDS certificate (Form-16A).

  • Then, click on “Upload & Save” and you will get a confirmation message on the screen.

  • If you get an error message, kindly try to re-submit your TDS certificate (Form-16A) or you can reach out to us at “”.

  • Now, the successfully uploaded TDS certificates will be listed under the table. The following information will be available under this section:

Manage Bank Accounts

In Manage Bank Accounts you can manage your account.

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