Create & activate the E2E Networks account

E2E Networks MyAccount portal

E2E Networks MyAccount portal is a simple and intuitive web-based user interface. You can use the MyAccount portal to

Managing your Products and services - Easily access and manage your Virtual or Smart Dedicated Node, Application Scaling (EAS), Load Balancer, Kubernetes, Object Storage (EOS), CDN, etc based on your requirements. Click here to know new products and services.
View or edit your billing profile and additional contacts
Make Payments through Pay Now or You may check and use more payment options here the link
Check and download usage reports and invoices etc. You can get more information about the account statement section here are

MyAccount Portal Sign UP

Open E2E MyAccount home page
Click on Not registered? Sign up link then SignUp page will be open and you will navigate to E2E MyAccount sign-up page

Enter your account information. Like Full name, phone number, and email address.

Tip

We suggest using the company/organization’s phone number and corporate email distribution address (for example, technical.admins@example.com) if using E2E networks services for the company/organization. Avoid using a company/organization’s email address (for example, paulo.santos@example.com). With this practice, your company/organization can retain access to the E2E myaccount even when an employee changes positions or leaves the company. The email address can be used to reset account credentials.

Enter your password for your myaccount. Your password must be at least 8 characters long it should contain a number, an uppercase letter, and a lower case.

Tip

It’s a best practice to regularly change your myaccount password to secure your E2E myaccount.

Click on the “ Sign Up ” button.
You can also sign-up with google on the E2E MyAccount portal.
You can also sign-up with GitHub on the E2E MyAccount portal.

Note

If you already signup on the E2E MyAccount portal, choose to Sign in to the myaccount portal.

Email and Mobile Verification

To verify your specified email and mobile, you will receive an OTP (one-time-password) on your mobile and email (shared by you for Sign-up) from E2E Networks.

Note

The OTP expires in three minutes. If you haven’t received an OTP, you can click on ‘Click here to resend’ to request OTP again or give a call to verify your phone number.

Enter the OTP and click Verify on the verification screen.

There are three steps to complete the verification process:

Billing Information

Payment Validation

Customer Vlidation

Out of these three steps, two steps Billing information and Payment validation are mandatory steps.

Enter Billing Information

You have to enter billing information. Be sure that you enter your company or personal information correctly. It will be used for your invoicing.

For Indian Customer:

The Indian customer may SignUP as an individual or organisation.

SignUp as Indian Organization

We validate whether customers have added GSTIN is correct or incorrect. If user enters an incorrect GSTIN the message will be displayed. Please enter valid GSTIN
If user enters correct information then users are able to proceed for next step of Sign up process

After filling in all details and after clicking on Next button the 2nd step for payment validation process will start.

After Click on proceed to pay button Razorpay popup will open on the screen.

After entering all the details of card and click on the pay now button. And click on scuccess button.

After this the payment validation process will be complete and the Payment validated screen open and you have to click on Proceed to Next button after that the page will be automatically redirect on Dashboard.

If the Indian customer with GSTN wants to do Customer Validation Voluntarily then he can click on Customer Validation as shown in the above screenshot.

SignUp as Indian Individual

We validate whether customers have added Individual PAN or Corporate PAN, Corporate PAN not allowed in Individual Account.
If the user selects Individual and tries to enter Organization PAN then a message will be displayed The PAN you entered is not of a Person. Kindly SignUP as an Organization. For identification of individual PAN(i.e 4th digit of PAN should be P (This is fixed for individual PAN holders as per PAN allocation rules).

If the user selects Individual and tries to enter Organization GSTIN then a message will be displayed. Your GSTIN does not relate to an individual. You should signup as an organization.

If users enter an incorrect PAN then a message will be displayed. Please enter a valid PAN

If users enter incorrect GSTIN then a message will be displayed. Please enter valid GSTIN

If user enter individual PAN the users are able to proceed for the next steps

After filling all details and after clicking on Next button the 2nd step for Payment validation process will be start.

After Click on proceed to pay button Razorpay popup will open on the screen.

After entering all the details of card and click on the pay now button. And click on scuccess button.

After this the payment validation process will be complete and the Payment validated screen open and you have to click on Proceed to Next button. After that the Customer validation process will be start.

Skip Validation

If the user will click on Skip button then another pop will appear on the screen where customer have to fill in his Billing address.

After filling the Billling address you have to click on Proceed button then the page will be automatically redirec on Dashboard page. And on the Dashboard page following message.

Note

Your customer validation process is pending. Please complete validation before DD MM YYYY to use uninteruppted services. Click Here to complete your customer validation.

Note

After payment verification user will be able to use myaccount but only for 20 days and a warning message will be displayed on their myaccount dashboard the warning message will be like this (Your customer validation process is pending. Please complete validation before the date(like 2023-03-6) to use uninterrupted services. Click here to complete your customer validation). If the user will not complete their customer validation within 20 days then we will suspend his account after 20 days. For suspending we will send a first reminder on the 6th day after SignUp and a second reminder we will send on the 13th day after registration and then 19th or final reminder will be on the 20th day But still, the customer will not complete his validation after 20 days his account will be suspended.

Now after a few days of using services customer wants to validate his account then he will have to click on the ‘Click here’ link.

After clicking on the link a pop-up will appear and shows a message like aadhar based validation for the services for E2E networks ltd. then click on Agree and Proceed.

Then it will redirect to the Bureau site KYC verification with Digilocker then click on Proceed to Digilocker

Then another popup will appear in that pop up the customer have to fill in his Aadhar details

After completing the Aadhar validation a popup will appear on the Dashboard for Update Billing Address in that field customer has the option to choose the address earlier mentioned or the Address from aadhar or the customer can add another address which is different from both the address above mentioned.

After keeping the same address or filling in the new address the customer Validation process will complete and he is able to access all the services.

Other method of Customer validation

Now after a few days of using services customer wants to validate his account then he will have to click on the ‘Click here’ link.

Note

If customer Having Trouble in Validation with Initiate, then user needs to follow below steps

If you are Having Trouble in Validation, then you have to click on Try other way button.

After that Popup will be open abd you have to click on Initiate button.

After click on Initiate button Terms and Conditions popup will be open and you have to click on Agree an Proceed button.

After that you have to Upload ID card Front and Upoad ID card Back, After uploading you have to click on submit button.

After submit ID card the Selfie validation process will be start and you have to capture your photo. And click on Submit button.

After Clicking on Submit button you have to enter billing address and click on Proceed button. After that the Validation will be start and after validation you will be notify on your email.

Validate Now

If the user will click on the option to Initiate then the page will redirect for Aadhaar validation. After completion of Aadhaar validation, the default address will be displayed on the screen which will be the same as Adhaar and we are also giving the option of Adding another address If the user wants to add one. After completion, the address wizard user will need to do the payment verification process. After completion of all processes, the user will be able to use myaccount.

After clicking Initate a pop-up will appear and shows a message like aadhaar based validation for the services for E2E networks ltd. then click on Agree and Proceed.

Then it will redirect to the Bureau site KYC verification with Digilocker then click on Proceed to Digilocker.

Then another popup will appear the customer has to fill in his Aadhar details

After completing the Aadhar validation a popup will appear on the Dashboard for Update Billing Address in that field customer has the option to choose an address from aadhar or the customer can add another address which is different from the address above mentioned.

After filling in the Billing address aadhar validation is complete and the customer has to do 100rs payment validation(Which will be refunded with in 2-3 working days) after completing the payment validation customer validation process is complete now and he is ready to use E2E services.

Other method of Customer validation

Note

If customer Having Trouble in Validation with Initiate, then user needs to follow below steps

If you are Having Trouble in Validation, then you have to click on Try other way button.

After that Popup will be open abd you have to click on Initiate button.

After click on Initiate button Terms and Conditions popup will be open and you have to click on Agree an Proceed button.

After that you have to Upload ID card Front and Upoad ID card Back, After uploading you have to click on submit button.

After submit ID card the Selfie validation process will be start and you have to capture your photo. And click on Submit button.

After Clicking on Submit button you have to enter billing address and click on Proceed button. After that the Validation will be start and after validation you will be notify on your email.

For International Customer

SignUp with Foreign Customer as Organization

Navigate to URL https://myaccount.e2enetworks.com/accounts/login

Click on Not registered? Sign up link then SignUp page will be open

Fill all details and Click on SignUp button

After Fill all details and Click on SignUp button OTP verification pop up would be open. You have to fill out an OTP which has been sent on your mobile number and your Email and click on the Verify button.

After OTP verification, the Billing information page will be open User needs to fill the required field.

Note

We don’t ask for GSTIN and PAN in case of Foreign customers. We only ask for VAT/TAX ID in case of Organization and that field is not mandatory as of now.

After filling in all details and after clicking on Next button the customer validation process will be start.

Skip Validation

If the user will click on skip button then another pop will appear on the customer has to click on Skip validation.

Note

After skip verification user will be able to use myaccount but only for 20 days and a warning message will be displayed on their myaccount dashboard the warning message will be like this (Your customer validation process is pending. Please complete validation before the date(like 2023-03-6) to use uninterrupted services. Click here to complete your customer validation). If the user will not complete their customer validation within 20 days then we will suspend his account after 20 days. For suspending we will send a first reminder on the 4th day after SignUp and a second reminder we will send on the 7th day after registration and then 3rd or final reminder will be on the 9th day But still, the customer will not complete his validation after 10 days his account will be suspended.

Now after a few days of using services customer wants to validate his account then he will have to click on the ‘Click here’ link.

After clicking on the link a pop-up will appear and shows a message like stripe based validation for the services for E2E networks ltd. Here customer choose complete on mobile verification or Continue on this device.

when customer choose mobile verification click on complete on mobile verification.

After clicking complete on mobile verification button then show multiple option like using QR Code , SMS , email and using link option

Using QR Code :

Using SMS :

Using Email :

Using Link :

when customer choose Continue on this device.

../_images/Identity-Verification-Stripe_id2.png

../_images/Identity-Verification-Stripe_id3.png

Provide Photo ID

../_images/Identity-Verification-Stripe_id4.png

../_images/Identity-Verification-Stripe_id5.png

../_images/Identity-Verification-Stripe_id6.png

../_images/Identity-Verification-Stripe_id7.png

../_images/Identity-Verification-Stripe_id8.png

validate Now

If the user will click on the Initiate now then the page will redirect stripe validation.

After clicking on the button a pop-up will appear and shows a message like strip based validation for the services for E2E networks ltd. Here customer choose complete on mobile verification or Continue on this device.

when customer choose mobile verification click on complete on mobile verification.

After clicking complete on mobile verification button then show multiple option like using QR Code , SMS , email and using link option

Using QR Code :

Using SMS :

Using Email :

Using Link :

when customer choose Continue on this device.

Provide Photo ID

Other Method for Customer validation

The proposed feature enables customers who register as Non- Indian customer and having an Indian Identity proof, validate their identity by using Aadhaar during customer validation.

For other method of validation you have to click on Click Here to Validate using Indian Identity.

After that the Terms & Conditions popup will be open and you have to click on Agree and Proceed button.

Then it will redirect to the Bureau site KYC verification with Digilocker then click on Proceed to Digilocker.

Then another popup will appear the customer has to fill in his Aadhar details

After completing the Aadhar validation the page will be redirct to the MyAccount Dashboard.

To SignUp and SignIn with GitHub

SignUp

Navigate to URL https://myaccount.e2enetworks.com/accounts/login and click on Sign up with GitHub

After Click on Sign up with GitHub, fill all required details and click on Sign Up to complete OTP verification.

After OTP verification, the billing information form will be open, fill all required details and click on Save & Continue button. Now the SignUp process will be complete.