General FAQs

1. Why am I getting a 'Permission denied (public key)' error when trying to SSH into my node?

2. Why is my Kubernetes cluster down?

3. How do I create an image for an existing or new node on E2E Networks?

4. Why is E2E Object Storage (EOS) unreachable from my system?

5. Why is my BitNinja admin login not working on the BitNinja dashboard?

Billing FAQs

1. What CDP backups are available at E2E Networks, and how much do they cost?

2. Why do I see duplicate entries for the same resource in my account statement?

3. How can I update my billing address in the MyAccount portal?

4. Why am I still seeing charges even after my server was deleted?

5. How can I change the GSTIN in the MyAccount portal?

Virtual Compute Node

High-performance virtual machines designed for scalable and reliable compute workloads.

Windows Node

Virtual machines running Windows OS, tailored for GUI-based applications and remote desktop access.

Load Balancer

Balances incoming connections smartly to achieve peak performance and consistent availability.

Auto Scale

Ensure high availability and performance by distributing load across multiple instances.

Kubernetes

Managed container orchestration platform for deploying, scaling, and managing containerized applications.

Volume

Easily scale storage capacity effortlessly by adding detachable volumes to your virtual machines.

Images and Snapshots

Create, store, and manage disk images and snapshots for efficient backup and recovery of virtual machines.

CDP Backup

CDP Backup helps maintain versioned data snapshots for efficient rollback and disaster recovery.

Scalable File System

Simplifies large-scale data handling for analytics, web hosting, and development environments.

Object Storage

Seamlessly store and retrieve any amount of data, perfect for modern apps and big data workloads.

Reserve IP

Maintain uninterrupted access to your applications by attaching persistent IPs to new or existing nodes.

SSL Certificate

Enable encrypted communication and prevent man-in-the-middle attacks using SSL certificate.

Network Support

Ensure consistent network performance by detecting misconfigurations and connectivity faults.

BitNinja

Lightweight yet powerful protection combining firewall, WAF, malware detection, and IP reputation.

Zabbix

Automate infrastructure checks and get instant alerts with Zabbix's flexible monitoring system.