Deactivate CDP Backup

Turning CDP Backup off stops a node’s backups and deletes every recovery point the node has, locked ones included. The licence is still charged for the whole calendar month, and storage is charged at the month’s peak size. If you turn backup on again later, it starts over with a new first backup.

Before you begin

• You have restored any files you still need; see Restore files from a recovery point.
• The node is running, and its Backup Status in Manage CDP Backups reads Available or In-Progress.
• Any running backup has finished. Turning backup off fails while a backup runs. The node’s Backup Task History tab shows when it ends.

Turn backup off

Turning backup off deletes every recovery point permanently. E2E cannot bring them back.

1. In Manage CDP Backups, open the node’s Actions menu and click Deactivate Backup.
2. Click Deactivate to confirm.

E2E emails the account owner that CDP Backup is deactivated for the node.

Check that backup is off

In Manage CDP Backups, the node’s Backup Status reads Not Activated, and its Actions menu offers Activate Backup again.

Backup is now off for the node. To protect it again later, see Turn on CDP Backup for a node. If Deactivate Backup is not available, or turning backup off fails, see Troubleshooting CDP Backup.