Delete a DNS record

Delete a record you no longer need, or one you want to replace with a new host name or type. Only that one record goes: if a host name has several values of the same type, such as two A records or three MX records, the others stay.

Before you begin

Check that nothing still uses the name. A deleted record stops answering on E2E’s nameservers within about 10 seconds, and visitors, mail, or services that use it stop reaching it once their cached copy expires.

Delete the record

Note the record’s value from the records list before you delete it. To bring a record back later, you add it again with that value.

1. In MyAccount, under Network, click DNS. In the domain’s row, click Actions, then Manage.
2. On Domain Name System Record, in the record’s row, click Actions, then Delete.
3. In Delete Record, which asks Are you sure you want to delete record?, confirm.

The message reads The domain was deleted successfully., though only the record is gone; the domain and its other records stay.

The SOA and NS records stay with the domain, so their Actions menu is not available.

Check that the record is gone

About 10 seconds after you delete it, ask an E2E nameserver for the name and type:

dig @ns50.e2enetworks.net.in old.example.com A +short

An empty output means the record is gone. If the host name had other values of the same type, the output lists only those.

To add a replacement, see Add a DNS record.