Account Statement
The account statement is a summary of financial transactions and usages which have occurred over a given period on MyAccount and TIR held by you.
This help article describes how to view/read various reports under the account statement section. You can refer to the E2E Networks’ pricing, for an overview of our products and service along with the prices.
First, switch from MyAccount to the TIR portal, simply click the TIR-AI Platform button within your MyAccount dashboard.
Click on your profile button located in the top-right corner. From the dropdown menu, select the Billing and Usage tab.
On the left side, click on the Account Statement section available under the “Billing and Usage” section.
Invoices
At the end of a billing cycle or at the time you purchase infra credits, E2E Networks issues your invoice as a PDF file. All the generated invoices for your account are available under the ‘Invoices’ report, and you can download the PDF invoice by clicking the download button.
The ‘status’ of each individual invoice is shown. The table below gives the meaning of each “status” value:
| # | Status Name | Meaning |
|---|---|---|
| 1 | Unsigned Invoice | The issued invoice is not digitally signed. Invoices are signed within 1 business day. |
| 2 | Unpaid | Invoice is issued to the customer, and payment is to be made. |
| 3 | Paid | Payment is made by the customer, and the invoice is settled. |
| 4 | Partially Paid | Payment is made partially, and the invoice is not fully settled. |
| 5 | Overdue | Invoice is not paid, and the due date has already passed. |
Note: It may take up to 3 hours to get updated status of an invoice after an online payment is made.
To download the invoice you require, choose the invoice and click on the ‘Download’ link in ‘PDF’ format.
Recent Transaction
In this section, you can view past payment transactions made through MyAccount and TIR.
Usage Details
The ‘Usage Details’ report provides information about your usage of TIR’s products and services and infra credits used for the respective product and service usage.
You can filter the usage report data, and also download usage detail reports either in ‘Excel’ or ‘PDF’ by clicking on the icon.
Usage details section in TIR, will only show the usage for products and services of TIR.