Open the firewall console

Access Console opens the FortiGate’s console inside MyAccount. Use it to set the FortiGate up, or to get back in when the FortiGate’s screen at https://<public-ip> does not open, for example after a change to its policies or interfaces.

Support turns console access on for one firewall at a time, when you ask.

Before you begin

• You are the account owner, the only person who can open the console.
• Support has turned on console access for this firewall. To ask, contact support with the firewall’s name.
• The firewall is Running.
• You have the FortiGate’s admin password, from the launch email or the one you set since.

Open the console

1. In MyAccount, under Network, click Firewall.
2. On Manage Firewall, in the firewall’s row, click Actions, then Access Console.

The console opens on the page, under Firewall Details - ( / ).

Check that you are connected

The FortiGate’s console shows on the page. Sign in as admin with the FortiGate’s password.

When you are done, close the console. Once the FortiGate’s screen opens in a browser again, you can work there; see Sign in to the FortiGate. For help when Access Console does not show, see An item in the Actions menu is greyed out.