E2E CloudAI Labs FAQ
Organizations and plans
Section titled “Organizations and plans”Is AI Labs available in Chennai?
Section titled “Is AI Labs available in Chennai?”No. AI Labs is available in the Delhi region, so it appears in Delhi projects only. See Create an organization.
Who can create an organization?
Section titled “Who can create an organization?”An Admin. See Create an organization.
What is the difference between an hourly and a committed organization?
Section titled “What is the difference between an hourly and a committed organization?”An hourly organization is billed for the hours it runs, and you can stop it. A committed organization is for long, fixed-length use at a discounted price, and it cannot be stopped until the period ends. See Create an organization.
Can I move an hourly organization to a committed plan?
Section titled “Can I move an hourly organization to a committed plan?”Yes. Use Convert to Committed and choose a renewal policy. See Convert an organization to a committed plan.
What happens to an organization when its committed period ends?
Section titled “What happens to an organization when its committed period ends?”It follows the renewal policy you chose. Auto-Renew renews it, Auto-Hourly moves it to an hourly plan, and Auto-Delete deletes it. See Convert an organization to a committed plan.
What happens when I delete an organization?
Section titled “What happens when I delete an organization?”All its data and resources are removed permanently. See Delete an organization.
Stopping and billing
Section titled “Stopping and billing”Can I stop a committed organization?
Section titled “Can I stop a committed organization?”No. Stop and start are for hourly organizations. A committed organization keeps running until its commitment period ends. See Run an AI Labs organization.
Does billing stop when I stop an organization?
Section titled “Does billing stop when I stop an organization?”Yes. Billing for the organization ends while it is stopped and resumes when you start it. Free up resources leaves the organization active. After you use it, datasets for courses, modules, and courseware, and datasets that learners created, keep billing. See Run an AI Labs organization.
What happens to learners when I stop the organization?
Section titled “What happens to learners when I stop the organization?”Their instances and endpoints stop. Learners can start new ones again once you start the organization, and they can create datasets in the meantime. See Run an AI Labs organization.
How do I stop all compute without stopping the organization?
Section titled “How do I stop all compute without stopping the organization?”Use Free up resources. It stops every instance and inference service and leaves the organization active. See Run an AI Labs organization.
Groups and members
Section titled “Groups and members”Can I invite several learners at once?
Section titled “Can I invite several learners at once?”Yes. You can invite one address at a time, or many at once by uploading a CSV file. See Add and manage members.
Which group does a learner join if I do not choose one?
Section titled “Which group does a learner join if I do not choose one?”The Default group. It gives access to every AI Labs service and to the plans with 5 GB of GPU memory, one instance per plan. See Create and manage groups.
Can I delete the Default group?
Section titled “Can I delete the Default group?”No. The Default group stays in every organization. See Create and manage groups.
How do I limit how many instances a learner runs?
Section titled “How do I limit how many instances a learner runs?”Set Max Instances per Student for each plan in the learner’s group. See Create and manage groups.
What happens to a member’s resources when I remove the member?
Section titled “What happens to a member’s resources when I remove the member?”The member’s instances, endpoints, model repositories, integrations, and datasets are deleted. This applies to every learner, so ask your learners to save their work first. See Add and manage members.
Courses and learners
Section titled “Courses and learners”Can a learner upload files to a course?
Section titled “Can a learner upload files to a course?”No. A learner can view and download course material. Admins and Professors manage it. See View your courses and course material.
Why is a course missing for a learner?
Section titled “Why is a course missing for a learner?”Only learners added to a course can open it. See Add learners to a course.
Can a learner see other learners’ instances?
Section titled “Can a learner see other learners’ instances?”No. A learner sees only the resources they created. See Roles in AI Labs.
Can I use my own image for an instance?
Section titled “Can I use my own image for an instance?”No. AI Labs instances use ready-made images. See Launch an instance.