View account statements

Account Statements summarises your financial transactions and usage over a period for your MyAccount and TIR account. For what products cost, see the E2E Networks pricing page.

Before you begin

Sign in as the account owner to open Account Statement.

Open Account Statements

1. In TIR, open the account menu at the top right and select Billing & Usage.
2. In the settings menu on the left, select Account Statement.

Invoices and usage are on two tabs, Invoices and Usage Details. Your payments are in Recent Transactions, on Payment & Transactions.

Invoices

At the end of a billing cycle, or when you buy infra credits, E2E Networks issues an invoice as a PDF file. Every invoice is listed in Invoices with its date in IST, number, amount, balance due, and status.

Status	What it means
Unsigned Invoice	The invoice is issued and waiting for its digital signature. The signed invoice is available within 48 hours.
Unpaid	The invoice is issued and payment is pending.
Paid	The invoice is paid in full.
Partially Paid	Part of the invoice is paid, and a balance is still due.
Overdue	The invoice’s due date has passed, and payment is still pending.

After an online payment, the invoice status can take up to three hours to update.

To download an invoice, open the Actions menu in its row and select Download PDF.

Recent transactions

Recent Transactions, on Payment & Transactions, is the complete payment history for your account, including pending and refunded payments. To open it, see Pay now.

Usage details

Usage Details lists your use of TIR products and services, item by item, with the date and the infra credits used for each. Usage amounts do not include GST.

1. Set Start Date and End Date to the period you want. End Date must be on or after Start Date, and neither date can be in the future.
2. Select Download, then PDF or CSV.

To pay an unpaid invoice, see Pay now.