Pay now in TIR

Use Payment & Transactions to make a one-time payment of any amount above zero, up to 1,000,000 in your billing currency, with up to two decimal places. You can pay by credit or debit card, and an account billed in INR can also use net banking, an e-wallet, or UPI. For what products cost, see the E2E Networks pricing page.

Before you begin

Make sure that you:

• Are the account owner, the only role that can open Payment & Transactions.
• Have your billing details and identity verification complete. Until they are, the screen says “Complete your billing details and account verification before making a payment.” and shows Complete verification, which opens a form to complete them first.

Open Payment & Transactions

1. In TIR, open the account menu at the top right and select Billing & Usage.
2. In the settings menu on the left, select Payment & Transactions.

You can also select the balance in the top bar, then Add credits (prepaid) or Pay now (postpaid).

Your payments are listed under Recent Transactions, below the payment form. See View recent transactions.

Pay on a prepaid account

On a prepaid account, the payment buys infra credits. Available credits is your current balance.

1. In Credits to add, enter the number of infra credits to buy. The field starts with 100 for an INR account and 1 for a USD account.
2. Check the summary. Cost of credits is the credits you enter. For an INR account, the summary adds the GST and its percentage. Total payable is the amount you pay. If TDS is enabled on your account, the summary also gives the Invoice total and TDS withheld, and how many credits are withheld. Share Form 16A to claim withheld credits.
3. Select Add credits to open the checkout, where you choose a payment method.

One infra credit is worth one unit of your billing currency, before GST.

Pay on a postpaid account

On a postpaid account, a payment is first applied to your unpaid invoices. Any amount left over is recorded as an advance payment.

Current usage is shown apart from your Outstanding balance, Latest bill amount, and Advance amount. If TDS is enabled on your account, there is also a Suggested TDS deduction. A payment can take up to three days to reach the outstanding balance, so an amount you have already paid can still appear there.

1. Payment amount starts with your outstanding balance. To pay in full, keep it. You can enter any other amount above zero.
2. Select Pay balance to open the checkout.

When nothing is due, you cannot make a payment here.

Complete the payment

After a payment, TIR tells you whether it went through. Your balance and transactions can take a few moments to update. Select Done. Your payment is at the top of Recent Transactions.

Accounts billed in INR

The payment gateway is Razorpay. It offers these options:

Option	What you do
Card	Pay with Indian or international credit and debit cards from Visa, Mastercard, and American Express. Enter your card details.
Net Banking	Select your bank from the list. You go to your bank’s login page to complete the payment.
Wallet	Select your e-wallet. You go to the wallet’s page to complete the payment.
UPI	Enter your UPI address to get a payment request in your UPI app (BHIM, Google Pay, WhatsApp, Paytm, PhonePe, and others), or scan the payment QR code instead.

Razorpay can show offers from its partners, such as cashback or discounts. Those offers follow the provider’s terms and conditions and are not from E2E Networks Ltd.

Accounts billed in USD

The payment gateway is Stripe, which takes international credit and debit cards from Visa, Mastercard, and American Express. In Complete your payment, enter your card number, expiry date, CVV, country, and zip code, then select Pay now. To go back without paying, select Cancel.

View recent transactions

Recent Transactions is the complete payment history of your account: every payment made through MyAccount and TIR, including pending and refunded ones, with its date in IST, payment ID, amount, payment mode, and status.

If a launch is refused for low credits, see Troubleshooting Billing and Usage.