Redeem a coupon

Redeem a coupon code to receive infra credits or a discount on your usage billing. Each coupon code is unique and works in both E2E Networks MyAccount and TIR.

Before you begin

Make sure that you:

• Are signed in as the account owner. Only the owner can open Coupons.
• Have the coupon code, for example from an email or SMS. A code is 10 characters long.

A coupon belongs to your MyAccount ID and works only with that ID.

Open Coupons

1. In TIR, open the account menu at the top right and select Billing & Usage.
2. In the settings menu on the left, select Coupons.

Read your coupons

Your coupons has every coupon on your account, with what it gives you, infra credits or a discount, and the last date you can redeem it. A coupon is Available to redeem, Applied once redeemed, or Expired.

Redeem a coupon

1. In Coupon code, enter the code exactly as it appears on your coupon.
2. Select Redeem coupon.

To redeem a coupon that is already in your list, open the Actions menu in its row and select Use coupon. This works on an Available coupon and puts the code in Coupon code for you.

After you redeem a coupon:

• The coupon is Applied.
• If the coupon gives infra credits, your infra credit balance refreshes.
• Open the Actions menu in the coupon’s row and select View details to see its Status, Expires on, Redeemed on, and Redeemed by.

If a launch is still refused for low credits, see Troubleshooting Billing and Usage.