Create a Sales ticket

Raise a Sales ticket for a new requirement, an upgrade, or a commercial discussion.

Before you begin

Open a TIR project. Support is in its side menu.

Create the ticket

1. In the side menu, select Support, then select Create Ticket.
2. Under Ticket Category, choose Sales. If you prefer to contact the team directly, Contact our Sales Team shows the Sales email address, sales@e2enetworks.com, and the Sales phone number, +91-11-4084-4965.
3. Enter a Subject and a Description.
4. (Optional) Add Attachments.
5. (Optional) Add people to CC.
6. Select Submit Ticket.

The Sales form leaves out Severity Level, Service, and Resource. The limits for Subject, Description, and Attachments are the same as in Create a support ticket.

To follow the ticket, see Find your tickets.