Audit and Event Logs
E2E Networks customers can access their activity and technical logs from their ‘MyAccount’ portal.
Activity Log
An activity log is a record of all the operations performed by you for product and services which is logged as an entry. Each new action performed by you creates a separate entry in the record which depends on the cause of the event.
Technical Log
The technical log is a report that documents the product and services accessed by you along with the date and time stamps related to the lifetime of a product and services. It contains the entire usage log of your different product and services.
Logging into E2E Networks ‘My Account’
- Login to MyAccount portal using your credentials set up at the time of creating and activating the E2E Networks ‘My Account’.
- After you log in to the E2E Networks ‘My Account’
On the left-hand side of the MyAccount dashboard, click on the “Audit Log” sub-menu available under the “Settings” section.
- You will be redirected to the ‘Audit Logs’ page. Here, you have to select various values before downloading the audit logs report.
Select Product/Service
- Select the product or service for which you want to view the log reports for.
Select Logs Type
- Select the type of log report that you want to view.
Select Period
- Select the period duration for the log report that you want to view.
Download Logs
- After selecting the required field value, you can click on the ‘Download’ icon to download the logs. A log file will be downloaded in .csv format.
Send Mail
- After selecting the required field value, you can click on the ‘Mail’ icon to receive a mail of the logs. A log file, in .csv format, will be mailed to the email registered with your account.