Load Balancer Info Tab
The Info tab is the home of a load balancer's details. It shows configuration in two panels — Basic and Peak Performance Features — and lets you edit several settings in place. The Info tab is always available, regardless of status.
This page covers every field and inline action on the Info tab. For lifecycle operations such as start, power off, upgrade, and delete, see Actions.
Inline edits are disabled while the load balancer is Powered off, Creating, Deploying, Upgrading, or Terminating. The portal shows a message such as "You can't edit Load Balancer in '<status>' state." Bring the load balancer to Running before editing.
Basic Panel
| Field | What it shows | Inline action |
|---|---|---|
| Load Balancer Name | The load balancer's name. | Edit — rename (letters, digits, hyphen, underscore). |
| Public IP | The assigned public IP, or None. | Copy the IP; Reserve Public IP where the address can be reserved. Shown only for an external load balancer. |
| Private IP | The first private IP from the attached VPC, or the node's private IP. | Copy the IP. |
| Plan Name | The current plan, or Private Cloud for a private-cluster load balancer. | Upgrade Plan where eligible. |
| Configuration | RAM, vCPU, and storage of the plan (for example, "4 GB RAM 2 VCPU 20 GB Storage"). | — |
| Price | The current price for the plan, in your account currency. | — (hidden for Private Cloud). |
| Access Details | Enabled or Disabled for access logs. | Activate / Deactivate access logs (shown only when Running or Backend Connection Failure). |
| Frontend Protocol | The client-facing protocol — HTTP, HTTPS, or Both for an ALB; TCP for an NLB. | Edit (ALB only). |
| SSL | The attached SSL certificate name, or None (ALB only). | Edit — choose an imported certificate. |
| LB Listening Port | The port the load balancer accepts traffic on. | — |
| Created On | When the load balancer was created. | — |
| Last modified on | When it was last changed. | — |
Edit Name, Frontend Protocol, or SSL
Selecting Edit on the name, frontend protocol, or SSL opens a form where you can change:
- Name — required; letters, digits, hyphen, and underscore only.
- Frontend Protocol — HTTP, HTTPS, or Both (HTTP and HTTPS). This controls the protocol between the client and the load balancer.
- SSL — shown when the protocol is HTTPS or Both. Select an imported certificate, or use Buy or Import SSL Certificate to open the Certificate Manager. See SSL Certificates.
- HTTP Redirect — a checkbox shown when the protocol is HTTPS or Both (see the Peak Performance Features panel below).
Access Logs
Access logs capture request-level data and store it in an E2E object storage (EOS) bucket you specify. Use Activate / Deactivate next to Access Details on the Info tab.
To enable, provide:
| Field | Requirement |
|---|---|
| EOS Bucket | The bucket that will store the logs. Up to 50 characters; letters, digits, hyphen, underscore. |
| Access Key | The access key for the bucket. 12–32 characters. |
| Secret Key | The secret key for that access key. 24–64 characters. |
After activation, request logs appear under Action Logs. The portal reminds you to "Activate Access Logs to view logs" until you do. You can disable access logging at any time.
For buckets and keys, see Object Storage and Object Storage Access Keys.
Committed-Plan Details
When the load balancer is on a committed plan, the Basic panel also shows:
- Active Committed Plan — the committed period and rate (for example, "1 Year at ₹…/month").
- Committed Period Ends On — the end date of the commitment.
- Committed Node Settings — the end-of-period behavior: "Auto renew committed period", "Apply hourly billing price", or "Auto deletion of Load Balancer". A tooltip notes this applies after the current committed period ends.
To convert to committed or change these settings, see Actions › Committed Load Balancer.
Peak Performance Features Panel
| Field | What it shows | Inline action |
|---|---|---|
| BitNinja | Enabled or Disabled. | Buy or Terminate the BitNinja license. |
| HTTP Redirect | True or False (ALB only). | Edit — toggle Redirect HTTP to HTTPS. |
| Connection Timeout | The current value (default 60). | Edit — 60–10000. |
| Client Timeout | The current value (default 60). | Edit — 60–10000. |
| Server Timeout | The current value (default 60). | Edit — 60–10000. |
| HTTP Keep Alive Timeout | The current value (default 60). | Edit — 60–10000. |
HTTP Redirect can only be enabled when the front-end protocol is HTTPS or Both. The portal shows: "Ensure to select mode as 'HTTPS or Both' to enable HTTP Redirect."
BitNinja
BitNinja is a server security tool that defends the load balancer against attacks.
- When disabled, the panel shows "Buying BitNinja license will protect your server from malicious attacks." Select Buy to purchase a license; you are charged per calendar month and receive an activation email.
- When enabled, select Terminate to cancel the license. You can buy a new license later, billed as a new license.
The Buy/Terminate control is disabled while the load balancer is Powered off, Creating, Deploying, Upgrading, or Terminating.
Timeouts
Edit the connection, client, server, and HTTP keep-alive timeouts to match your traffic. Each value is between 60 and 10000. Changes redeploy the load balancer.
Related Resources
| Resource | Use it for |
|---|---|
| Manage Load Balancers | The management hub and tab overview. |
| Actions | Start, power off, upgrade, convert to committed, delete. |
| SSL Certificates | Import and attach certificates for HTTPS. |
| Backend Mapping | Manage backend groups and servers. |