Skip to main content

Introduction

E2E Networks nodes and load balancers are monitored for commonly tracked parameters to ensure server health in real-time. The information is visually represented on the MyAccount portal. MyAccount also allows you to easily configure alert policies and set email notifications to respond quickly when server health alerts are triggered, aiding in better planning and proactively resolving potential issues.

In this guide, we’ll cover how to view monitoring graphs and set alerts through the MyAccount portal.

  • Login to MyAccount portal
  • Once logged in to My Account, select the 'Nodes' or 'Load Balancer' sub-menu under the Products menu on the left side of your dashboard.

Dashboard Page

  • Clicking on a node redirects you to the 'Manage Node' page. Your running nodes will be listed, and you can create an E2E Node if none exist.

Manage Node Uptime

  • Clicking on a load balancer redirects you to the 'Manage Load Balancer' page. Your running load balancers will be listed, and you can create an E2E load balancer if none exist.

Manage Load Balancer

Monitoring Graphs​

Server health monitoring is a free service that provides insights into resource usage across your infrastructure. Different display metrics help track the operational health of your infrastructure. Select the node or load balancer to view the metrics.

General Information​

Check Disk and RAM information in the “Node Details” or “Load Balancer Detail” tab.

Disk Space​

Monitor the used and free space on your disk.

Disk

Memory Usage​

Monitor the overall used and free RAM.

Memory

  • Click on the ‘Monitoring’ tab to check CPU performance, disk read/write operations, and network traffic statistics.

Graphs

Processor Load​

Processor Load expresses how many processes are waiting in the queue to access the computer processor—used to estimate system performance. It can vary according to the type and amount of computing task because some tasks require substantial CPU time which causes slow performance, errors, and increased load while others require less CPU time.

Processor Load

Disk Read Operation​

Monitor the IOPS of disk read operation on your resource.

Disk Read Operation

Disk Write Operation​

Monitor the IOPS of disk write operation on your resource.

Disk Write Operation

Monitoring Alerts​

Server Health Alerts give you the ability to create triggers about your server's performance and resource utilization metrics, which timely notifies you about any subsequent behavior changes. For this, you need to specify the rules to receive notifications or invoke actions when there is any metric change to the underlying infrastructure. The alerting system works by sending automatic response notifications to a user-defined email list when the value of the metric relative to a preset threshold level changes. Server health alerts are created by default for your newly created virtual node or load balancer using the following recommended parameters. You can also set up new alerts by defining trigger parameters as per your use case.

Types of Trigger Parameters:​

  • Processor Load: Set the Processor load threshold value (we recommend >10). The alert compares the actual processor load of the node to this threshold and sends notifications when conditions are met (e.g., higher than, less than, equal to, or not equal to the defined value).
  • Consumed Memory: Set the memory utilization level (we recommend <15%). The alert compares actual free and memory utilization of the node against this threshold to decide when to notify.
  • Percentage Free Disk Space: Set the disk space utilization level (we recommend <15%). Notifications are triggered when actual disk space utilization meets the set conditions.
  • Webcheck: A web URL monitoring tool that creates alerts on the following conditions:
    • Success Code 200: The request was fulfilled.
    • Text Match: Webcheck crawls a given URL and verifies text. Notifications are sent if differences from the standard text are detected.
    • Max Webcheck Limit: 5 URLs.

Setup Monitoring Alert for Node​

  1. Go to the “Manage Node” page and navigate to the node details section for the desired node. Click on the ‘Alert’ tab.

    Manage Node Alert Tab

  2. Click the ‘Create Alert’ button to open the Create Alert window.

    Create Alert Window

  3. Select Trigger Type.

    Select Trigger Type

  4. Select Trigger Operator.

    Select Trigger Operator

  5. Define the Threshold Value (%). Notifications are triggered when conditions are met.

  6. Select Severity.

    Select Severity

  7. Select the User Group you want to send the alert to. Learn more about User Groups here.

    Select User Group

  8. Click the ‘Create’ button to save the alert.

    Create Alert Button

  9. View created alerts in the Alerts section.

    Alert Listing

Create User Group​

  1. While setting up an alert, click the ‘+’ button to create a new user group.

    Create User Group

  2. Enter the group name and click the 'Select' button to add users.

    Select Users Button

  3. Select users from the list and click 'Add' to include them.

    Add Users

  4. Click the ‘Create’ button to finalize the user group.

    Create User Group Button

Setup Monitoring Alert for Load Balancer​

  1. Go to the “Manage Load Balancer” page, select the desired load balancer, and click the ‘Alert’ tab.

    Manage Load Balancer Alert Tab

  2. Click the ‘Create Alert’ button to open the Create Alert window.

    Create Alert Window

  3. Select Trigger Type.

    Select Trigger Type

  4. Select Trigger Operator.

    Select Trigger Operator

  5. Define the Threshold Value (%).

  6. Select Severity.

    Select Severity

  7. Select the User Group you want to send the alert to. Learn more about User Groups here.

    Select User Group

  8. To create a new user group, click the ‘+’ button. The process is the same as described in Node Monitoring. Learn more here.

    Create User Group Button

  9. Click the ‘Create’ button to save the alert.

    Create Alert Button

  10. View created alerts in the Alerts section.

    Alert Listing

If an alert condition is met, users in the specified user groups will receive a notification.

Troubleshooting Steps if the Monitoring Data is not visible​

Monitoring is pre-configured and data should be visible within 5–10 minutes post-launch. If data isn’t visible:

Step 1: Ensure Zabbix-agent is running​

Check the agent's status:

service zabbix-agent status