Billing

Billing is where you pay for what you use and see what it cost. A new account is prepaid: you buy infra credits, usage is deducted from them once every few hours, and the account statement shows every charge. A postpaid account is invoiced instead and pays the invoice. Both are managed under Billing in the MyAccount side menu.

One infra credit is worth one unit of your account’s currency before GST. Prices for each product are on the pricing page.

Billing opens on a dashboard: your billing details, Settle Payment with the current infra credits and current usage, your saved payment method, the latest invoices, recent transactions, coupons, and infra credit details, each one a click from the page that manages it.

What you can do

• Buy infra credits with a card, net banking, UPI, or a wallet.
• Pay by bank transfer to your account’s own virtual bank account.
• Pay an invoice on a postpaid account.
• Set up AutoPay so the account buys credits when the balance is low, or settles each invoice as it is issued.
• Set a low balance alert by email, SMS, or WhatsApp.
• Read your account statement: invoices, ledger, usage by day and by month, and cost analysis.
• Redeem a coupon.
• Claim a TDS refund by uploading your Form 16A.
• Update your billing details: GSTIN, PAN, legal name, and address.
• Restore a suspended account.
• Download compliance documents such as the 206AB declaration and ISO certificates.

Where to start

Get started with Billing adds credits, sets an alert, and shows where to read the first day’s usage. Prepaid and postpaid accounts explains how each kind of account is charged and what happens when a balance runs out.