E2E CloudNode FAQ
Is a node the same thing as a VM or an instance?
Section titled “Is a node the same thing as a VM or an instance?”Yes, a node is the virtual machine you create and manage from MyAccount. “VM,” “instance,” and “cloud server” all describe the same thing here. A TIR Instance is a different product, in TIR rather than MyAccount. See What is a node? for the full comparison.
Which node family should I pick?
Section titled “Which node family should I pick?”E1 suits development and testing. C3 suits CPU-intensive work like web servers and batch processing. M3 suits memory-heavy jobs like in-memory databases and caching. GDC and GDC3 suit GPU work like deep learning and LLM inference. See Node families for the full comparison and what each one costs to run.
Can I rename a node after I create it?
Section titled “Can I rename a node after I create it?”Yes, through the API. In MyAccount, you label the node with tags from the node list instead. See Rename a node for both.
Does powering off a node stop billing?
Section titled “Does powering off a node stop billing?”No. Billing continues until the node is deleted, or for E1-series nodes, until it is Stopped rather than Powered off. See Power off and start a node and Stop a node.
What is the difference between a saved image and a snapshot?
Section titled “What is the difference between a saved image and a snapshot?”A saved image is a reusable template you can launch new nodes from. A snapshot saves this node as it is before a risky change. To use it, save it as an image and launch a node from that image. See Saved images and snapshots.
What happens to my files if I reinstall a node?
Section titled “What happens to my files if I reinstall a node?”Reinstalling replaces the node’s operating system and deletes everything on it, including any licensed software. Save an image or a snapshot first if you want to keep anything. See Reinstall a node.
Does an E1 committed plan include root storage?
Section titled “Does an E1 committed plan include root storage?”No. A committed plan on an E1-series node covers the node’s compute only. Root storage is billed separately, by the minute, and you can increase it at any time. See Committed nodes and Increase a node’s root storage.
Can I delete a committed node before its term ends?
Section titled “Can I delete a committed node before its term ends?”Yes. You have already paid for the term either way, so deleting early leaves what you paid unchanged. See Committed nodes.
I forgot my node’s password. How do I get back in?
Section titled “I forgot my node’s password. How do I get back in?”For a Linux node, recovery mode boots it from a rescue disk so you can reset the password yourself. For a Windows node, change the password from its Security tab in the portal instead. See Enable recovery mode and Change a node’s password.
Can I upgrade a node’s plan without losing what is on it?
Section titled “Can I upgrade a node’s plan without losing what is on it?”Yes. Upgrading a node’s plan gives it more vCPU and RAM, and on any family except E1-series a bigger disk when the new plan has one; everything stored on the node stays. The node needs to be Powered off first. See Upgrade a node’s plan.
Can I move a node to another project?
Section titled “Can I move a node to another project?”Yes. Move To Another Project moves a node, GPU nodes included, to another project in the same account. Saved images, volumes, reserved IPs, DBaaS instances, and parameter groups can move on their own too. Other resources, such as a load balancer, a Kubernetes cluster, an SFS, a VPC, or a bucket, stay in their project. See Move a node to another project.
Can I move a node to another account?
Section titled “Can I move a node to another account?”No. Move To Another Project moves a node, or any other resource, only between projects of the same account.
What moves with a node?
Section titled “What moves with a node?”The reserved IPs and volumes attached to the node move with it, together with the saved images taken from it and its CDP backups and snapshots. A committed node keeps its committed plan, and so does a committed volume attached to it. See Move a node to another project.
Who can move a node to another project?
Section titled “Who can move a node to another project?”The account owner can, and so can a user with the Admin or Project Lead role in the node’s project. The same roles apply to every resource that can move. A user with the Member, Billing, Billing + Member, or Viewer role does not see Move To Another Project, whatever their policy set allows. See Choose a role for a user.
Does someone have to approve a move to another project?
Section titled “Does someone have to approve a move to another project?”No. The node moves as soon as you click Transfer. There is no request to approve, no one-time password to enter, and nobody in the target project has to accept it. No email or notification is sent about the move either.
Does a node keep its IP addresses and data when it moves?
Section titled “Does a node keep its IP addresses and data when it moves?”Yes. The node stays in the same region with the same plan and data, and it keeps its IP addresses. The move does not restart it. Besides the project, the only thing that changes is the node’s security group; see What happens to a node’s security group when it moves?
What happens to a node’s security group when it moves?
Section titled “What happens to a node’s security group when it moves?”The node gets the target project’s default security group for its region, and the security group it had in the old project is removed. A node with more than one security group cannot move, so detach all but one of the node’s security groups first. See Move a node to another project.
Where is the node after I move it?
Section titled “Where is the node after I move it?”It is in the target project. Switch to that project from the header to see and manage it. See Create a project.
Can I undo a move to another project?
Section titled “Can I undo a move to another project?”No. A finished move cannot be cancelled or undone. To return the node, or any other resource you moved, use Move To Another Project again to move it back to the project it came from.
Where can I see a record of past moves?
Section titled “Where can I see a record of past moves?”The audit log of both projects records each move of a node, volume, reserved IP, or DBaaS instance. MyAccount keeps no other list of moves. See Read the audit log.
Does moving a node to another project change my bill?
Section titled “Does moving a node to another project change my bill?”No. Nothing is charged for the move itself, and the node stays on the same account. It is billed as before: at its plan’s rate, or on its committed plan. The same holds for every resource you move. For prices, see E2E’s pricing page.
Are Delhi and Chennai the only regions?
Section titled “Are Delhi and Chennai the only regions?”Yes. MyAccount GPU nodes are available only in Delhi, and Chennai accounts create CPU and Marketplace nodes; TIR runs GPU instances in Chennai as well. Mumbai is retired.
Why can’t I create nodes in the Delhi region?
Section titled “Why can’t I create nodes in the Delhi region?”New accounts create CPU nodes in Chennai by default. In Delhi, the C3, M3, SDC3 and E1 families, including their Windows plans, are not open to them. If your work needs Delhi for a specific reason, raise a support ticket that explains why. Support can then enable Delhi for your account. See Raise a support ticket.
What is a node on the older Xen hypervisor?
Section titled “What is a node on the older Xen hypervisor?”A hypervisor is the software that runs virtual machines on a physical server. Some older nodes still run on Xen, the hypervisor E2E used before its current one. Those nodes run as usual, and a few newer features run only on the current hypervisor: Save Image, Reinstall Node, Accidental Protection, recovery mode, Security Compliance, and Access Console. The task pages for those features say where this applies.
What are spot nodes and FortiGate firewall nodes?
Section titled “What are spot nodes and FortiGate firewall nodes?”Two kinds of node work a little differently from the rest. A spot node is priced for spare capacity, and E2E reclaims it when that capacity is needed. A FortiGate node is a virtual firewall built from Fortinet’s FortiGate image. A few features, such as saving an image or recovery mode, are not offered on one or both; each task page says where.