Troubleshooting Marketplace Deployments
The E2E Marketplace lets you launch third-party applications, VM images, containers, and SaaS offerings directly onto E2E Cloud. Most issues with marketplace deployments fall into login, browse/filter, or post-launch application configuration. This guide covers each.
Logging in to the Marketplace
If you cannot reach the marketplace or the login fails:
- The marketplace is at: https://marketplace.e2enetworks.com/
- Login uses the same E2E MyAccount identity. Supported methods:
- GitHub
- E2E account credentials
- Sign up for a new account
- A successful login in MyAccount automatically signs you into the marketplace too. If the marketplace shows you as logged out, refresh after signing in to MyAccount.
- For account creation and recovery, see Sign Up and Sign In.
Common Issues
| Issue | What to do |
|---|---|
| Cannot find a marketplace product | Use the Search bar or apply the Solution Type filter — products are categorized by VM Image, Helm Chart, SaaS, AI Application, or Software License. |
| Launch Node does nothing | You must be logged in. Sign in via the MyAccount portal and retry. |
| Image details page is incomplete | Some images expose only the Overview tab; technical details live under Additional Information. If a field you need is genuinely missing, contact the vendor or E2E support. |
| Wrong region or plan during launch | The Launch Node action redirects to the standard node creation flow. Pick the correct Category, Instance Type, Plan, and Region before clicking Launch. |
| Marketplace image fails to provision | Treat this as a normal node provisioning failure — open the node, check its state, and follow Node Management Actions Troubleshooting. |
Launching a Marketplace Image as a Node
The full flow from marketplace to running node:
- Open the marketplace and Login.
- Use Search or apply Solution Type filters to find a product.
- Click View Details on the image.
- Review the Overview and Additional Information.
- Click Launch Node — you are redirected to the node creation flow with the image pre-selected.
- Choose the Category, Instance Type, Plan, and Pricing model.
- Configure Network Settings & Security — VPC, reserved IPs, security groups, SSH keys, BitNinja, IPv6, encryption.
- Configure Backup & Storage.
- Click Launch Node. Provisioning takes a few minutes; you are redirected to the Manage Node page when it completes.
If launch fails, open the node entry and follow Node Management Actions for state-specific next steps.
WordPress Deployment
WordPress is one of the most-used marketplace images. The WordPress install on E2E ships with optimized performance, security hardening, and essential plugins for immediate use. For application-level issues:
- Securing your site with HTTPS — see the official WordPress HTTPS guide.
- Import / export / backup data — see the official WordPress Import and Export documentation.
- Common WordPress issues (plugin conflicts, login problems, white screen, slow admin) — see the official WordPress Troubleshooting guide.
If the node itself is unreachable (not WordPress, but the underlying node), follow: