Infra Credits Balance Alert

You can set up an ‘Infra Credits Balance’ alert that will be triggered via email or SMS when your infra credit balance falls below a threshold limit set by you.

Setting up an ‘Infra Credits Balance’ alert helps you to keep track of your infra credits balance and avoid any surprises when you have overspent or the balance goes negative.

This feature is especially useful as an early warning system if someone launches surplus services by mistake. It sends timely reminders to you to top-up your MyAccount with Infra Credits.

This is a stand-alone feature available under the AutoPay page and does not require you to add a credit or debit card.

Steps to Set Up Infra Credits Balance Alert

STEP 1 – Logging into E2E Networks ‘My Account’

In your web browser’s address bar, type https://www.e2enetworks.com.
Log in using your credentials set up at the time of creating and activating the E2E Networks ‘MyAccount’.

STEP 2 – Navigate to PayNow Page

You will see a Dashboard on your screen.
Click on the AutoPay sub-menu under the Billing heading on the left.
The AutoPay page will open on the right side.

STEP 3 – Set Up Infra Credits Balance Alert

The Infra Credits Balance alert is default enabled with a threshold of 1000 for your MyAccount.
To change the threshold value, enter the new threshold value in the text box below. This value is the lower watermark, and if your infra credit balance falls below this value, you will receive an alert on your preferred communication channel.
By default, you will receive an email-based ‘low Infra Credits Balance’ alert. The SMS-based alert mode is optional. After selecting your preferred mode, please click on ‘Save’.
You can change the threshold value and your preference for Email/SMS anytime later. Also, at any time, you can opt-out of receiving an infra credit balance alert by de-selecting the checkbox.