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Minimum Billing

A bill is generated as soon as a service is launched to cover third-party license costs involved, if any.

On E2E Networks Public Cloud (the services available via MyAccount portal), specific products require third-party licenses, which include but are not limited to:

  • Windows Server
  • cPanel® & WHM® Servers
  • Plesk® Servers
  • C2 series with RHEL License

These licenses are purchased and provisioned from third-party vendors like Microsoft. These vendors bill on a per-license basis.

Whenever a license is used, it has a validity of one calendar month. The license renews automatically every calendar month if a specific service (node, machine, instance, or appliance) is continuously used. Even if a license is used for a few minutes in a month, a full-month charge for the license will be levied.

To cover the cost of these licenses, a minimum bill is generated as soon as a license-based service is launched.

At E2E Networks Public Cloud, all services are billed hourly. However, the third-party licenses we provide are billable on a calendar month basis.

When a service involving a third-party license is launched (e.g., a Windows machine or a cPanel node), a minimum bill is generated to cover the license cost.

Our plans — which include license costs, if any — are billed hourly, and the pricing is also presented with hourly rates. For example, a CW.10GB Windows node costs ₹3.3/hour. To cover the Windows license cost, a minimum bill of ₹1000 is generated as soon as the machine is launched. The ₹3.3/hour billing starts to incur only after the hourly billing threshold crosses ₹500 in that calendar month.

Please note that hourly billing starts only after the minimum billing threshold is crossed in a calendar month.

Scenarios​

Service Launched on the Last Day of a Calendar Month​

Let’s say the service is launched — which involves a third-party license and thus, minimum billing — on the 30th of September.

As per minimum billing guidelines, a minimum bill is immediately generated.

On the next day — 1st of October — another minimum bill will be generated since it is the beginning of another calendar month.

Service Launched and Terminated Immediately​

Let’s say a service is launched — which involves a third-party license and thus, minimum billing — and has been terminated immediately.

As per minimum billing guidelines, a minimum bill is immediately generated. This bill must be paid.

Service Launched, Terminated, and Re-Launched​

Let’s say a service is launched — which involves a third-party license and thus, minimum billing — and has been terminated immediately and then re-launched.

As per minimum billing guidelines, two minimum bill components will be generated since two licenses are used when you launch the service and again when you re-launch it.

Glossary​

  • Service: Any product that is available through the MyAccount portal.
  • Third-Party License: Any license that is supplied by a third-party vendor. E.g.: Microsoft Windows, cPanel® & WHM®.